The Value of Research.
A well considered research program is part of doing business responsibly. The benefits are many:
Actually saves money
Too many marketing dollars are wasted. The wrong target, the wrong benefit, the wrong message, all lead to waste. Procter & Gamble, well known for its marketing acumen, has as one of its marketing principles, “Spend no large monies until researched and tested on a small scale first.” This is based on extensive experience with the value of research.
It's not just "common sense"
Many companies like to believe that they understand their consumer and that marketing is just “Common Sense”. The operative word being “Common”. If the insights are common, everyone will have them. Consequently, they will not help set a company apart from the competition.
The reality is, the perspective of potential consumers is often very different from that of the company.
Strategic research digs deep, experiments with new ideas and objectively sorts out what is important to the person whose opinion counts the most…the consumer.